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Tenant insurance

Ask a tenant for proof of insurance, and how Dardaris checks the certificate they send.

Updated

On this page

In beta. Tenant insurance is switched on in demo accounts and not yet for every team.

Asking

Open the lease, then its Insurance tab. Tick what the policy must cover: fire, water damage, the tenant's liability, personal liability or contents. On a US lease you can set the least liability cover the lease asks for, and on a Belgian lease you can also ask for proof the premium is paid for the year. Where the law has been researched, what it requires is ticked already and cannot be dropped.

Press Ask the tenant. Each tenant on the lease with an email address gets a link in their own language. A tenant with no address on file gets nothing: make the link instead and send it yourself.

What the tenant does

The link opens a page where the tenant photographs the pages or sends the PDF. No account is needed. The link works for 30 days, and a tenant whose link has run out can ask for a new one, which is mailed to them.

What is read and checked

Dardaris reads the insurer, the policy number, the policyholders, the address insured, the dates and the cover, then checks them against the lease: that it is an insurance certificate, that a tenant on the lease is a policyholder, that it insures this home, that it is in force, and that it carries the cover you asked for. A policy ending within 30 days is still accepted, and you are told.

A certificate that passes every check, read with confidence, is marked in order on its own. A check reads the certificate the tenant sent: it is not a guarantee of cover, which only the insurer can give.

What waits for you

Anything else waits on the lease's Insurance tab with what was read and what held it back: a certificate in someone else's name, a policy number already on another lease, a file last saved in an editing tool, or one that was hard to read. Accept it, or send it back with a note the tenant reads on the page they already have. Dardaris never turns a certificate down on its own.

When a policy runs out

Past its end date the insurance shows as expired, and Ask for the new one sends the tenant a fresh link. Reminders before a certificate runs out are not sent yet.

Stopping

Stop asking closes the tenant's link and sends no more reminders. What was already verified stays verified.

The page that explains the feature is tenant insurance, and the difference between your policy and the tenant's is in the landlord insurance guide.

The Insurance tab sits on the lease: leases and contracts. What the law asks of the cover where your building stands comes from its jurisdiction.